Returns & Exchanges

At Universal Nail Supplies, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for unopened and unused professional nail products. Please ensure all items are in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original boxes, ensuring that liquids are tightly sealed and cushioned to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided return label or use a trackable shipping service to send the package back to our distribution center in California.

• 4.
  Receive Refund or Credit

  Once our warehouse inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.